Incident Register Template for Aged Care, Home Care, and NDIS Providers

An incident register gives managers a single place to track incidents, follow-up actions, review dates, and patterns over time. It is different from an incident report, which records the details of one event.

Useful fields include incident date, client or participant reference, location, incident type, immediate action, notifications, report completed by, risk rating if used, follow-up owner, due date, completion date, and review notes.

For NDIS providers, incident management processes should support identifying, recording, managing, resolving, and learning from incidents. Registered providers also need to understand reportable incident obligations.

For aged care and home care, incident registers can help team leaders identify repeated hazards, missed follow-up, training needs, and service delivery risks.

A register is only useful if someone reviews it. Build a recurring review step into team leader or management routines.